Ethical Principles of the VPN Guild

November 29, 2024

Preamble

As members of the VPN Guild, we recognize the vital role our services play in ensuring free, open and secure access to information on the internet. These Ethical Standards establish the principles and guidelines for conduct that we commit to upholding in our activities.

1. Privacy and Security of Users

1.1. We are committed to ensuring the utmost protection of users’ personal data and online activity.

1.2. We do not log user activity that could be used to identify individuals or subject them to persecution in digital authoritarian regimes.

1.3. We utilize advanced encryption technologies to safeguard user data and preserve the confidentiality of private communications.

2. Transparency and Integrity

2.1. We provide clear and accurate information about our services, including their capabilities and limitations.

2.2. We promptly disclose any security incidents that may impact users.

2.3. We transparently communicate our policies regarding requests from law enforcement authorities.

3. Neutrality and Freedom of Information

3.1. We do not discriminate or block access to content based on its nature, except where legally mandated in accordance with international law.

3.2. We uphold freedom of speech and access to information within the framework of applicable national and international laws.

4. Counteracting Illegal Activities

4.1. We do not encourage or facilitate the use of our services for illegal activities.

4.2. We may cooperate with law enforcement authorities on valid and lawful requests in line with international legal standards while prioritizing user privacy.

5. Quality of Service

5.1. We strive to provide reliable and high-quality services.

5.2. We respond promptly to user concerns and support requests.

6. Education and Awareness

6.1. We are dedicated to informing users about the importance of online privacy and security.

6.2. We offer resources and guidance for the safe use of the internet.

7. Sustainability and Innovation

7.1. We continuously improve our technologies to address new censorship threats, implementing obfuscation protocols resistant to high-level network interference by states and corporations.

7.2. We support research and development efforts in internet freedom and privacy.

8. Compliance with Legal Frameworks

8.1. We operate within the laws of the jurisdictions where we provide services, provided these laws do not conflict with fundamental human rights as protected by international law.

8.2. In cases of conflict between local laws and human rights, we seek ethically acceptable solutions based on internationally recognized legal standards.

Conclusion

By adopting these Ethical Standards, we affirm our commitment to the principles of freedom of information, privacy, and user security. We pledge to regularly review and update these standards in light of technological advancements and global developments in internet freedom.